How We Support


Personalised Care and Support in the Community

 

 

 

Supported Living In Kent


Citta Care provides the opportunity for our service users to live as independently as possible in a safe, secure and happy environment with supportive staff who are committed in enabling the service user to take charge of their own life. To achieve this, staff will empower the adults to write their own support plan which is person centred and will describe what is important to that person, how the adult wants their life to be and what support they need from the staff to achieve it. 

We pride ourselves on being able to offer this opportunity and see individuals gain daily living skills, self-respect, confidence and ultimately be comfortable to feel they can move on and live independently of our services. 

To ensure a fully person-centred approach for the individual, Citta Care Ltd are committed to working collaboratively with all personnel to ensure the needs, wishes and aspirations of individuals are met. this includes liaising closely with relevant local authorities and both physical and mental health professionals to ensure every individual receives the care and support they require to enhance their physical and mental well-being. 

 

 

 

 


 

 

 

Staffing Support


Citta Care Ltd employ a team of experienced staff who work with the management to ensure that all individuals receive the support that has been identified in the care and support plan to optimise the quality of their life. Personalised care and support is designed to enable an individual to have more control, choice and independence thus empowering them to improve on their quality of life. 

Dedicated 1:1 support hours are delivered by the staff in accordance with the individual's care and support plan. Outside of these dedicated hours, staff maybe available on a shared basis for emotional support and guidance and a Manager is available outside of support hours to provide emergency assistance.

 
 

Social Care and Support


At Citta Care we aim to support individuals with all aspects of daily life with the goal of developing their independence. Our staff will focus on engaging each of the individuals in activities that are important and meaningful to them and have been incorporated into the personalised care and support plan.

Staff will support the individuals to learn and develop their living skills to enable them to live independently within the community. 

 

Activities


It is important that individuals have meaningful hobbies. To improve physical, mental and emotional well-being our support staff will encourage and assist individuals with activities.

Liaising With Local Mental Health Services


We will liaise closely with relevant local authorities, mental health services and medical professionals to ensure every individual receives the care and support they require.

Supported Living in Kent mental health advisors

 

Meet The Team

 

 

Our Philosophy of Care


Citta Care is a provider of supported living services in Kent, and is committed to ensuring that all individuals who purchase our services are afforded with the highest standard of care and support. Our philosophy is based on the following core values

  • Enabling independence
  • Respecting privacy and dignity
  • Promoting choice and control
  • Working in partnership with other professionals and those who are significant to the individual

The relationships the staff have with the individuals is built on trust and being open, honest and transparent. We pride ourselves that we place the individual central to the service we deliver and they receive.

 

Our Aims and Objectives


The aim of Citta Care is to provide person centred support that will improve the quality of life for each individual and empower them with the skills needed to live independently. This means we will:

  • Ensure all staff employed by Citta Care have the necessary skills and knowledge to deliver the highest standard of care and support which meets the needs and requirements of all individuals.
  • Ensure that every individual has a named key worker who will develop a care and support plan which is tailored specifically to the needs of that individual. It will highlight the individual’s strengths as well as areas of development required and identify what the goals and aspirations of the individual are.
  • Provide staff who ensure they develop supportive relationships with each individual.
  • Provide an environment that is safe where all individuals and staff are protected and safeguarded from all forms of harm and abuse. In the unlikely event of a breach of safeguarding, staff will work with the appropriate authorities to report and investigate concerns raised.
  • Monitor medication compliance to maximise medication concordance.
  • Respect the confidentiality of all individuals unless it needs to be shared in order to protect them.
  • Empower individuals to make their own decisions about their life and where individuals are unable to do this, we will follow the principles of the Mental Capacity Act.
  • Adopt a positive approach to risk taking.