At Citta Care we are committed to protecting and respecting your privacy. This Policy sets out the basis on which any personal data that we collect from you or that you provide to us will be processed on our website. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it. You may choose to provide us with information that is considered personal data. The term “personal data” as used in this Policy refers to information such as your name, e-mail address, mailing address, telephone number, or any other data that can be used to identify you. You are not required to provide any personal information to browse the public areas of this website. The term “website” means this website only.
At Citta Care we take the security and confidentiality of your personal data very seriously. We use up-to-date data storage and security techniques to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction, or accidental loss. All processors of personal data and any third parties we engage to process your personal information are obligated to respect the confidentiality of your information. We keep your personal data for only as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal reporting or document retention requirements.
We use computer systems with limited access protocols, housed in facilities using physical, electronic, and procedural security measures to protect the confidentiality and security of information transmitted to us. We keep strict security standards to prevent any unauthorised access.
WE USE THE FOLLOWING DIFFERENT TYPES OF COOKIES:
STRICTLY NECESSARY COOKIES
These are cookies which are needed for our websites, applications or services to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket if applicable.
These cookies allow our websites, applications and services to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
IP ADDRESS AND TRAFFIC DATA
We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information, the website that you visited before ours and the website you visit after leaving our site. We also collect some site, application and service statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.
HOW TO DISABLE COOKIES
You may be able to configure your browser or our website, application or service to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website, applications or services. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the Internet Advertising Bureau website www.youronlinechoices.co.uk.
If you are a minor in the country in which you are accessing our website, you may submit your personal data on this website only with the involvement of your parent(s) or guardian. If you are a parent(s) or guardian and you provide consent for a minor to submit personal data on this website, you agree to this Policy in respect to the minor’s use.
We are continually improving and adding new functionality and features to this website, and improving and adding to our existing services. Because of these ongoing changes, as well as changes in the law and the nature of technology, our data practices will change from time to time. When it proves necessary to change our Policy, we will post any changes on this page so that you are always aware of what information we collect and how we use it.
Scripting is used to improve the functionality of our website. Scripting technology allows the site to return information more quickly to you. Scripting is never used by the site to install software on your computer or to collect unauthorised information from you.
Policies and Procedures are available via a freedom of information request. Please see the 'Contact Us' page for our address and email.