Citta Care
Supported Living Services

Supporting People to Live Enriched and Independent Lives

Supported Living In Kent

Citta Care is a family run supported living service in Kent for adults with an enduring mental health condition. We support individuals with the opportunity to live in a safe and supported environment where they can learn and develop their skills to live independently within the community.

We have an experienced team of mental health Support Workers dedicated to improving the lives of individuals. We offer a secure and comfortable place where individuals will be able to work on their self-esteem and confidence as well as all those essential skills that will enable them to return to independent living in the community.

Our Approach

Our goal is to empower individuals to build on the essential skills that will eventually enable them to live an independent life. We provide an environment where individuals can manage finances, participate in the community and engage in leisure activities.

Citta Care provides a managed service that offers a future to those individuals that need additional support to live their life. We pride ourselves on being able to offer this opportunity and are passionate about helping individuals re-gain their self-esteem and confidence.

There are no restrictions or time limits on the length of time we will provide support to an individual. At the heart of our service provision is our belief that the individual is central to the service they receive, their wishes and aspirations will shape and inform the delivery of the service they receive.

Our Philosophy of Care

Citta Care is a provider of supported living services in Kent, and is committed to ensuring that all individuals who purchase our services are afforded with the highest standard of care and support. Our philosophy is based on the following core values:

Enabling independence
Respecting privacy and dignity
Promoting choice and control
Working in partnership with other professionals and those who are significant to the individual

The relationships the staff have with the individuals is built on trust and being open, honest and transparent. We pride ourselves that we place the individual central to the service we deliver and they receive.

Our Aims and Objectives

The aim of Citta Care is to provide person centred support that will improve the quality of life for each individual and empower them with the skills needed to live independently. This means we will:

Ensure all staff employed by Citta Care have the necessary skills and knowledge to deliver the highest standard of care and support which meets the needs and requirements of all individuals.
Ensure that every individual has a named key worker who will develop a care and support plan which is tailored specifically to the needs of that individual. It will highlight the individual’s strengths as well as areas of development required and identify what the goals and aspirations of the individual are.
Provide staff who ensure they develop supportive relationships with each individual.
Provide an environment that is safe where all individuals and staff are protected and safeguarded from all forms of harm and abuse. In the unlikely event of a breach of safeguarding, staff will work with the appropriate authorities to report and investigate concerns raised.
Monitor medication compliance to maximise concordance.
Respect the confidentiality of all individuals unless it needs to be shared in order to protect them.
Empower individuals to make their own decisions about their life and where individuals are unable to do this, we will follow the principles of the Mental Capacity Act.
Adopt a positive approach to risk taking.

Staffing Support

Staffing is available 7 days a week and is provided as outlined in the individual care and support plan. A manager is available outside of the designated support hours to provide emergency assistance. All of our team are required to complete mandatory training that is required for the social care sector in conjunction with any identified specialised training needed.

Social Care and Support

Our experienced care staff will assist individuals with essential daily tasks such as shopping, budgeting, household skills, menu planning, cooking, attending appointments and leisure activities.

Activities

It is important individuals are able to partake in leisure activities important to them. We offer the right level of support that will enable and encourage individuals to enjoy their free time.

Liaising With Local Health Services

We will work in partnership with local services to ensure that individuals receive the appropriate physical and mental health support and treatment they require to enhance their physical and mental well-being.

Accommodation

Individuals will live in shared accommodation with up to four other residents, where each individual will have their own en-suite double bedroom with a lockable door. The kitchen, lounge, dining area and garden space will be shared with the other residents.

Eligibility

Whilst there are no blanket exclusions to accessing the services provided by Citta Care, prospective individuals must have an enduring mental health condition. This is to identify the individual’s suitability for support as well as capacity to consent to care and tenancy management. If you would like to discuss the eligibility for supported living for our accommodation in Kent, please get in touch with us at Citta Care.